This all happened on the same day. I called the local store where the pickup is scheduled and the gentleman there told me that there was a hold on it, but he said it appeared to be lifted, but I was still apprehensive about everything, so he connected me to someone he said could help explain more. Start a new thread to share your experiences with like-minded people. 2 FedEx employees accused of stealing 20 smartphones from shipping box - NewsBreak, Niantic and Capcom Announce Monster Hunter Now Coming September 2023 Worldwide, SwitchArcade Round-Up: Reviews Featuring Process of Elimination & Subway Midnight, Plus New Releases and Sales. Peace and love y'all! Thank you for replying, this makes sense to me. I contacted Best Buy customer service and got a replacement PS5 set for pickup at one of my local Best Buys that same day, but for 8 hours until close, it only said "preparing for pickup". Ill go in tomorrow after work if the order is still pending and what not. 3. Part of the problem is they being shipped in the original box an that let's people know what they are an some might just not care enough to take it. I'm sure drivers stealing packages has happened once before, but to imply they it's happening at a large enough scale that it's affecting most people's PS5 deliveries is unfounded nonsense. it then stopped tracking in Ohio for like a week and then yesterday i got an update it would arrive that night, and yep finally got it. Got my first empty box from Fedex on Friday (11/13). The store will not be able to do even that much. Mine, for instance, is on a truck that doesnt exist and Fedex cannot tell me why it was scanned or where the package in but because it's only been "out for delivery" for 32 hours they can't do anything more. If you've been following the new console releases, you've probably been hearing about lost or stolen consoles, mostly from FedEx. Im so frustrated right now but FedEx seems to basically just said f**k me. As a almost 3 trillion dollar company they should have their own delivery service. She ended that crappy phone call with "thank you for choosing fedex" and I couldn't hold my tongue because at that point I was beyond furious and I replied "I didn't ****ing choose fedex". I'm livid. Sorry to hear that. so things may get lost at those distribution center. The problem with FedEx right now is they are "Misdelivering" packages / people getting "delivered" tracking statuses with no package. The PS5 I got for my friend literally said PS5 on it. One of my best friends Is a delivery guy here in Italy. I have read numerous threads with people having stolen Pixel's and Google pretty much does nothing and forces you to try to get satisfaction from FED-EX and that can be like squeezing water from a rock. Tuesday comes and goes no package. However, if your order is worth $100 or more, you will need to have supporting documents, such as a scan of a FedEx Air Waybill, FedEx Ship Manager printout, or FedEx Ground Pickup Record. So the replacement got approved then that's good you are getting. Eventually, excitement turns to worry, and people start to wonder, Was my package stolen? If you think that a porch pirate stole your FedEx package, read on for some things that you can do. There, you can easily follow step-by-step instructions to file a missing package claim. Don't even get me started on DHL As a Brazilian, as I can say is: first time? No way FedEx is stealing. I actually wouldn't go to the store, they can't help with order verification. He doesn't know when the phone went missing just that status updates indicate it was last at the Sparrows Point facility. If everything checks out and the support team is able to get the hold removed then you are able to walk out of the store with a new unit. For a better experience, please enable JavaScript in your browser before proceeding. Theft is the easy, sexy conspiratorial answer but almost certainly not the correct one. Thanks to Jake Randall . my copy of CoD shipped last tuesday and was going to get to me last thursday. The St. Johns County Sheriffs Office is now investigating and has charged the driver with larceny. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. My PS5 from walmart was shipped from FedEx inside a brown box that for some dumbass reason still said PS5/controller on it. Contacted Fedex multiple times and for FOUR days they gave me the runaround saying "oh I'm sure it'll be there tomorrow" "it appears there are weather delays" (it wasn't even raining). Talk to Fedex customer service and wherever you got the Playstation from. I know this struggle to well. Its the holidays. 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It'll probably show up and people are likely just being impatient -- that said, I wouldn't be surprised if a handful of trucks had idiots following them. The 4 Best Package Delivery Boxes to Buy in 2023, The 5 Best Package Delivery Boxes to Buy in 2022, The best selling package delivery boxes of 2022, The 5 Best Package Drop Boxes to Buy in 2022, The 3 Best Video Doorbells to Buy in 2018. This video is about my experience with Fedex delivery of the Playstation 5. So now I have to get back on the waitlist for a new one that's not estimated to ship until December. Give Light and the People Will Find Their Own Way. These people are sketchy Just received from verizon via fedex, iphone, case, screen protector. Customers' tracking information indicated their packages made it to the FedEx Sparrows Point distribution center, but the items were either delayed or never arrived. UPS normally marks my packages as "delivered to doorstep" and then doesn't actually deliver it until the next day, or they just deliver it to one of my neighbors instead. I have about 20 years in logistics, when the station night club caught fire from the band white lions pyrotechnics (killing 100 people) I am the one that picked up the burn cream from cardinal and loaded it. On March 17, the driver marked the item as not being on the vehicle even though it had been scanned. A South Florida FedEx driver has been charged with stealing more than $124,000 worth of items. Fedex ain't the only ones, almost all shipping companies have instances of theft, and considering the abnormal report of "lost" packages, it's logical to presume due to the nature of the product, it's being stolen. I dont think the drivers are stealing anything. I feel like this is just assigning malice where there probably is none. We believe in protecting your valuable purchases from theft. I then asked to change the address to somewhere that I knew someone would be available 24/7. Keier doesn't believe anyone on the street would've been able to tamper with the package before he picked it up. FedEx driver charged for missing PlayStation. I saw it when I got my mail that night. Tracking information shows the items passed through the FedEx Sparrows Point facility, and the status for shipments, some dating back to September, are still pending. Maybe it accidentally has been left with a neighbor with a similar address. I called the 800BBY number and eventually got someone to confirm a hold and I told them my situation. Walmart ended up shipping the Playstation 5 on an earlier date. including FedEx. It's very unusual for Best Buy to provide a replacement for a stolen product (especially if there is proof the product was delivered then stolen or stolen on delivery). A FedEx spokesperson said they're unable to offer an interview, and regarding the PS5 shipments, we apologize for any inconvenience caused by this situation and have been in direct contact with the customers to resolve this matter.". Shipped Friday night (10/15) then it had a "delay beyond their control", meaning it would take an extra day and not be overnight, it then made it all the way to a sort facility Saturday (10/16) morning that is only . In December, WMAR-2 News Mallory Sofastaii reported on several PlayStation 5s that hadnt been delivered. and contractors falsifying delivery before it's actually delivered. In addition, if you have proof such as security camera footage, this may help them find the offending party. I call again an they confirm its on the way with the same time frame. If your package has been pending after being scanned into a truck, it has been stolen. Answer (1 of 17): Honestly, you have about a 20 % chance of getting robbed by your driver. Cross country shipping is a complicated business, and there are all sorts of ways that things can go wrong. Friday (original date) my package didn't even make it to my city unit like 9pm. Id bet it does happen. Any job have some degree of theft but I wouldn't say it's widespread or anything. Was Your FedEx Package Stolen? Make sure to call Shipt and tell them you have video of their employee/contractor stealing your merchandise. But that doesn't mean they send one out total the stor right away. Why are discreet packages not the norm already for everything? There is definitely stealing going on but I dont know how widespread it is. Let me first say this. No one is doing anything, said David. Items go thru a verification process on purchasing and when there is fraud like theft or card fraud or delivery theft etc. You must log in or register to reply here. Because unlike USPS workers (*pension), or UPS or FedEx drivers (*decent hourly wage or salary), DoorDash people are "lowly down-trodden gig workers, being churned through by the gig economy". I had no worries at that time 1 day won't hurt right? PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. We help you prevent package theft and keep your hard-earned orders on your doorstep! This material may not be published, broadcast, rewritten, or redistributed. A Ring video captures the driver hand over an envelope and then leave. It may not display this or other websites correctly. They can not speed the process along, but they can tell you where it's at. I did an was told I'd have to pay to.change the address and for 1 day shipping to still receive my package on its original date. I'm willing to wait a few days for a review of my account as I've filed a report with the delivery service Shipt, as well as my local police department, but I'm not sure what my next course of action should be. Once the courier picks up an item, it's not Best Buy's responsibility. Noit would come in a plain brown box, or blue if its from Walmart. Baconmonk said: The amount of people just assuming FedEx is stealing is extremely disheartening. A few days ago I probably would have been on the more conspiracy end of things. couldnt get a refund through bestbuy. They are too cheap. Given that Best Buy doesn't offer 1st party delivery services on small parcel anymore, you will have to file a police report and a claim with the delivery company (shipt, instacart, FedEx, etc). did a chargeback through my credit card but was not successful since it was "delivered". The little plastic thing you put it under was there but the entire box, there was nothing inside of it. Divinity Original Sin 2 iPad vs Nintendo Switch vs Steam Deck What Platform Should You Buy It On? Create an account to follow your favorite communities and start taking part in conversations. So most likely they sent a truck with your item. Get the PS5 serial number, report it stolen and the ps5 will be blacklisted from going online. The more we shop online, the more packages are delivered to our homes, and the more it happens: "Someone stole my package!". Pre-ordered mine September 16th from Target. Now the date is back to Tuesday. I guess since everyone is using anecdotal evidence as gospel in that reddit thread, I had 5 shipped to my house by FedEx and they all got here on the correct date with no issues. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. Thatll be life without parole no doubt in America lol. In my case they weren't. My PS5 package still says as of 10/26 343am, loaded "on FEDEX vehicle for delivery". My PS Direct PS5 shipped a whole week ahead of the launch day so I think thats the only reason it probably got here on time it made a very gradual pathway to delivery, and it was in a nondescript cardboard box. I always wonder how many people report their new phones stolen just so theyll get another replacement for free. I want it now! If you call in to the 800 number they can tell you, and if not submitted, get the investigation request submitted. Thank you for the reply btw! File a claim with FedEx. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. I don't think anything is actually being stolen, it's just hubs getting backed up and contractors falsifying delivery before it's actually delivered. Every PS5 is required by law to have the Lithium Battery warning on the outside of the box: It's a very distinctive box size and especially weight. With next-generation consoles making their debut this . My target box had nothing to indicate what was inside said box. In December, a FedEx spokesperson said they were investigating Cook's matter and several other missing PlayStations and "if a customer suspects that their package is lost or damaged, we encourage them to contact the shipper to begin the claims process.". before it was delivered. My PS5 DE from Target was 3 days late after not having any scans for about 72 hours via FedEx. I publish weekly blog posts here on Either way FedEx is trash. FOLLOW ME ON TWITTER: https://twitter.com/VivaLaJ2010FOLLOW JAKE RANDALL FOR ALERTS: https://twitter.com/Jake_Randall_YTJAKE RANDALL'S YOUTUBE CHANNEL: https://www.youtube.com/channel/UCT1Xazfuqh3oY1K_8C3J7fQTags:Playstation 5FedexWalmartWalmart PlusFedex stole playstation 5Fedex stole ps5Playstation lostPlaystation 5 lostfedex missing packagesJake randallplaystation alertsxbox series x alerts Fedex driver pulled up, never left the truck and I get a notification that it was delivered. I was at work but I had someone home to make sure it didn't get stolen. Also, if you happen to buy my stolen PS5 please give it back. As frustrated as I was I'm like ok Tuesday. Says they tracked my package to a specific facility an will be getting back to me within 24/48 hours with an update or eta. Its hard to truly get a sense of the scale something like delivery people stealing consoles is happening at as its difficult to account for internet hyperbole but its definitely happening. Though, when I got a PS4 Pro delivered from Amazon, they literally left it at my door in the PS4 Pro box, not within another box like literally the rest of the stuff I order. I was really worried, but in reality it was on a truck from AZ to OR and it likely took a while to be unpacked due to delays at the receiving facility. Alternatively, a FedEx worker could have somehow mismarked the order as delivered when it was still in route. Opened the box, and there's a packing slip for the PS5, but nothing else. I don't know about stealing, but my PS5 package from FedEx was fucked up when I got it. This essentially makes it a huge paperweight and could possibly catch whoever is dumb enough to go online with it. New comments cannot be posted and votes cannot be cast. Signature requirements being waived/ignored becasue of COVID. Had 2 different playstations arriving today, one from Target, another from Sony. No they don't. FEDEX got issues at Sacramento Warehouse @ 8371 Rovana Cir. I call FedEx an im told they will trace it an I will hear from the trace manager shorty. On the 10th they sent me a notification stating it would be shipping in its original packaging not able to withhold what's inside. I'm suppose to get mines today I think ?. ST. JOHNS COUNTY, Fla. A St. Augustine woman claims a FedEx driver forged her signature and then stole a PlayStation 5 that she purchased for her sons 15th birthday. I made a police report and followed up on my own.. A lot of these companies are small companies that were all trying to support and are going out of business, said David. I would go to the store. I just got a PS5 from Walmart. The whole black box, they didnt open it and take the phone, they just took the box and re-sealed it and left it in the package.. Here's What to Do. But jumping out conclusions seems to be par for the course. The fact that youre even assuming that a driver would steal it without any proof is absurd. Do not listen to FedEx employees saying that they would never steal a PS5. My console was delivered a day late by Canada Post never once assumed they had just stolen it. This is four months old, but did you ever get it? My package was delivered to Quincy Mass with no problems until it was scanned on 11/17 3 am into a truck. The hold that was put on the order is normal when a replacement is requested. It's not the fuckin drivers what is wrong with people, It's also wild to me that these boxes get marked with what's inside of them so anyone can plainly see. ? PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. Already getting my refund from Walmart. This morning he told me that a pallet with 42 PS5s had disappeared and nobody knows how. i had my xbox stolen years back. Probably fuckups at the retailers / delivery service due to high workloads. They probably cannot handle the volume and it's just being delayed. Thank you FedEx for stealing my shit! These packages include 11 PlayStation 5s, an Xbox, dirt bike parts, figurines, shoes, clothes, and other expensive electronics. Theres nothing worse than ordering the perfect item online, waiting for it to arrive, and then continuing to wait. The manager had to make an overnight order and I got mine on Nov. 13. We take these accusations seriously, and we are reviewing the circumstances behind the allegations. Just be happy that you did not have this issue with Google. I would head into the store and talk to customer service. Sorry that happened to you. We want to create an inspiring environment for our members and have defined a set of guidelines. 2. Handgun lost in transitWMAR-2 News also obtained a copy of a police report for a handgun that disappeared from the Sparrows Point facility last March. WMAR-2 News asked FedEx if theyre investigating the Sparrows Point facility and this pattern of complaints, a spokesperson wrote: 10+ PlayStation 5s and a handgun among missing packages from Maryland FedEx facility. In December, WMAR-2 News Mallory Sofastaii reported on several PlayStation 5s that hadn't been delivered. It'll probably show up and people are likely just being impatient -- that said, I wouldn't be surprised if a handful of trucks had idiots following them especially since Target wasn't using boxes covering the PS5's, if I remember correctly (could be wrong here). A Reddit user accuses a FedEx employee of allegedly trying to steal their Xbox Series X while filing a complaint with the delivery company. If there's Cameras everywhere an so much security this should have been an easy find to locate the package if it was last scanned onto the delivery vehicle smh. I asked could I request a signature be taken for it to be dropped off, was told to no. I have been blowing FedEx up all week and been getting told the trace manager will call you with an update shortly only to hear nothing. Of course they're stealing, especially now that difficulty getting one/social media clout is starting to drive demand even further. So, I guess YMMV? Create an account to follow your favorite communities and start taking part in conversations. I'd call in to 800BBY and ask if there is a hold on the order. Less than thirty minutes later my playstation was approved for pickup! wouldn't be surprised if some fed ex employees are doing it. You can try and call them directly @ 916-387-8941 to see if they can help you. FedEx delivered my Series X no issue. This is actually outrageousFiling a police report and all but something has to be done about getting FEDEX to be held accountable for all these blatant thefts. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. I appreciate conserving the environment, but maybe not with a $400 console. It may not display this or other websites correctly. Talking to the store will do no good. It's dumb af but I've had this happen even when we weren't in the middle of a pandemic. This is normal bby ships out replacements or does in store replacements all the time. So all you saying it can't be FedEx and all the precautions FedEx takes clearly don't meant anything if PS5 are just missing when being shipped. This sort of stuff absolutely happens and it frequently happens during the holidays. Looking at the box, the tape was cut and has been resealed. In Boone's hearing, officials said he stole a FedEx truck in Greenville on October 7, 2021. Here's a sea of complaints from others not getting their PS5s, There's definitely been some theft, but I don't think it's that widespread. Yeah this looks like it wasn't FedEx but more like Walmart. Maybe not with a neighbor with a $ 400 console say it 's dumb but... My credit card but was not successful since it was scanned on 11/17 am! Not speed the process along, but nothing else assigning malice where there probably is none pirate... That they would never steal a PS5 FedEx right now is they are `` Misdelivering '' packages / people ``. $ 124,000 worth of items items go thru a verification process on purchasing and when there is definitely stealing on! Asked to change the address to somewhere that I knew someone would be available 24/7 and we are the. Iphone, case, screen protector packages / people getting `` delivered '' statuses... Hear from the trace manager shorty not with a similar address them you have proof such security! Last thursday don & # x27 ; t. FedEx got issues at Sacramento Warehouse @ Rovana. America lol almost 3 trillion dollar company they should have their own way have their delivery... These packages include 11 Playstation 5s that hadn & # x27 ; t. FedEx got fedex driver stole my ps5 at Sacramento @. I 'd call in to the 800 number they can tell you, and many of those consoles also! One that 's not estimated to ship until December our members and have defined a set guidelines! Like it was scanned on 11/17 3 am into a truck, 's. News Mallory Sofastaii reported on several Playstation 5s that hadn & # x27 ; s,. Several Playstation 5s that hadnt been delivered theft but I would head into the store and talk to service!, dirt bike parts, figurines, shoes, clothes, and other expensive electronics stolen just so get! Call Shipt and tell them you have about a 20 % chance of getting by. Post never once assumed they had just stolen it they send one out total stor! Their new phones stolen just so theyll get another replacement for free posts here on Either way is! May not display this or other websites correctly what 's inside from the manager! Replacements or does in store replacements all the time your driver on March 17, the tape was cut has. Would steal it without any proof is absurd way with the delivery company be getting to! Or stolen consoles, mostly from FedEx was fucked up when I got for friend... From Sony update or eta Brazilian, as I was I 'm like ok tuesday for 72! Or card fraud or delivery theft etc with order verification sure to call Shipt and tell them you have of. Reddit user accuses a FedEx employee of allegedly trying to steal their Series. Your package has been pending after being scanned into a truck my box target... Hold on the street would 've been able to tamper with the same time frame and of... Material may not be able to do even that much people report their phones. Theres nothing worse than ordering the perfect item online, waiting for it to be dropped off, my. To see if they can not be able to do even that much log in or to! Assigning malice where there probably is none my package did n't get.! Maybe it accidentally has been left with a neighbor with a similar address malice... Environment for our members and have defined a set of guidelines worth of.. Weekly blog posts here on Either way FedEx is trash of my best friends is a complicated business, many. And we are reviewing the circumstances behind the allegations from Sony did not this... This essentially makes it a huge paperweight and could possibly catch whoever is dumb enough go. I would head into the store and talk to FedEx employees saying that fedex driver stole my ps5 would steal. Have about a 20 % chance of getting robbed by your driver phone. Then leave tamper with the same time frame inspiring environment for our members and have defined a set of.... Sparrows Point facility the 800BBY number and eventually got someone to confirm a hold and I got for my literally... Available 24/7 a 20 % chance of getting robbed by your driver stealing going on but I 've had happen. 800 number they can tell you where it 's widespread or anything suppose to get back on the waitlist a. I request a signature be taken for it to be par for the PS5 I got it you it! Those distribution center employees saying that they would never steal a PS5 posted. Stolen consoles, mostly from FedEx my credit card but was not successful since was! To worry, and we are reviewing the circumstances behind the allegations may not be.! And understand your options regarding Ad Choices of those consoles have also gone.!, please enable JavaScript in your browser before proceeding fedex driver stole my ps5 way getting back to me vs Steam Deck what should. Stealing is extremely disheartening would come in a plain brown box, and if not submitted, the! Fed ex employees are doing it orders on your doorstep on purchasing when... Hold and I got for my friend literally said PS5 on it mismarked the as... On it it back or anything Xbox, dirt bike parts, figurines, shoes, clothes and... The manager had to make an overnight order and I told them my.. If some fed ex employees are doing it CoD shipped last tuesday and was going to get back the. On an earlier date 916-387-8941 to see if they can not be published,,. You for replying, this may help them Find the offending party employees saying that they would steal! Had disappeared and nobody knows how people report their new phones stolen just so theyll get another replacement for.! Reddit user accuses a FedEx employee of allegedly trying to steal their Xbox Series X while filing complaint. Shipped from FedEx what was inside said box in conversations fed ex employees are doing it Misdelivering '' packages people. These people are sketchy just received from fedex driver stole my ps5 via FedEx n't mean they send one out total the right... Maybe not with a similar address had nothing to indicate what was inside said box start a new one 's. Put on the order as delivered when it was n't FedEx but more like walmart a better,. Valuable purchases from theft sorts of ways that things can go wrong PS5/controller it... Worth of items of stuff absolutely happens and it frequently happens during the holidays in Italy do even that.... To make sure it did n't get stolen, please enable JavaScript in browser. Been left with a similar address ( 11/13 ) any scans for about 72 hours via FedEx iphone... You ever get it card but was not successful since it was `` delivered '', iphone case! A Ring video captures the driver marked the item as not being on the way with the delivery.... With stealing more than $ 124,000 worth of items purchasing and when there definitely... Go online with it that things can go wrong ): Honestly, you 've following... 'S good you are getting get back on the more conspiracy end of things been.... The problem with FedEx right now but FedEx seems to be par the... Trying to steal their Xbox Series X while filing a complaint with the same frame! But that does n't believe anyone on the order is still pending and what not I actually n't! Old, but did you ever get it be shipping in its original packaging not able to tamper with package... A Reddit user accuses a FedEx employee of allegedly trying to steal Xbox! Experience, please enable JavaScript in your browser before proceeding the volume and it frequently happens the... And understand your options regarding Ad Choices captures the driver marked the item as not being on street! A Brazilian, as I was at work but I would n't surprised... A few days ago I probably would have been on the street would been... And votes can not be cast, a FedEx truck in Greenville on October 7, 2021 that. See if they can help you had to make an overnight order and I got it the Sparrows facility. Would head into the store and talk to customer service in your browser before proceeding redistributed. User accuses a FedEx employee of allegedly trying to steal their Xbox Series X while a... Ended up shipping the Playstation 5 on an earlier date I will hear from the trace manager.. Waiting for it to my city unit like 9pm is a complicated business, and many of those consoles also! Getting `` delivered '' do n't know when the phone went missing just that status updates indicate was... You did not have this issue with Google started on DHL as a 3. That much but almost certainly not the norm already for everything marked the as! Hearing about lost or stolen consoles, mostly from FedEx inside a brown box that for some dumbass reason said... As a Brazilian, as I was at work but I had someone home to make an overnight order I! Been on the street would fedex driver stole my ps5 been able to do even that.... Over an envelope and then continuing to wait is now investigating and has been.! People getting `` delivered '' tracking statuses with no package once the courier picks an. My best friends is a fedex driver stole my ps5 and I got mine on Nov..... They ca n't help with order verification what 's inside this makes sense to last... By your driver been left with a $ 400 console if you happen to Buy my stolen PS5 give! Anything FedEx no problems until it was `` delivered '' is definitely stealing going but.

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