If your thermostat is not powered by batteries, youll want to check if your HVAC equipment, including the transformer, is working properly. Prices and offers are subject to change. Contact with components carrying hazardous voltage can cause . After connecting to Wi-Fi, entering your postal code, setting up a schedule, and heating or cooling your space, GLAS creates a thermal model after a few days of runtime. (Heat). These heat pumps are very prevalent in the southern US and coastal regions. GLAS requires a minimum of 2 degrees Fahrenheit, or 1 degree Celsius, between your heating and cooling temperatures, to prevent the thermostat from needlessly switching between heating and cooling modes. Connect the relay pack coil between the auxiliary device and C terminal on your GLAS thermostat. GLAS is only compatible with 24VAC systems. When this option is selected, GLAS will ensure that the least energy is used, but your home may take longer to warm up. On the other hand, if this didnt solve your problem, go downstairs to your sump pump, if you have one, and see if the outlet that your sump pump is plugged into has been tripped. When checking your circuit breaker, make sure that the breaker that's running your thermostat is turned on. Your actual energy savings will vary based on numerous factors, including location, climate, weather, size of premises, number of occupants in the home, and type and quality of construction materials. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. This option is the default, and best for most users. Follow the on-screen instructions to complete the linking process. Thank you for the pointers! GLAS can actively improve your homes air quality if you have ventilation equipment installed in your home.5 The auxiliary (AUX) terminal of your GLAS can be used to operate ventilators, including energy-recovery and heat-recovery ventilators. Increase thermostat by X degrees, Decrease thermostat by X degrees, Set thermostat to , Whats thermostat temperature. The batteries are usually located on the inside of the thermostat, so youll need to start by removing the cover. If it looks dirty inside, clean away the accumulated grime that may be affecting its functionality using canned air or a soft artist brush. Johnson Controls has been in business since 1885 and it has earned its reputation for putting customers first. Two options are supported Auto or Manual. The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. When connected to Wi-Fi and an internet-based time service is available, GLAS will automatically manage date and time on your device. (Air conditioner), W terminal will use the white wire. What commands can I use for Google Assistant? Failed Ignition 6. You can use a can of compressed air or a rag. What is a reversing valve, and how do I know what type I have? The air quality sensor inside GLAS measures volatile organic compounds (VOCs), and one of the VOCs measured by the sensor inside GLAS is hydrogen (H2). WhenHumidity setpoint modeis set to Auto, and your GLAS is connected to Wi-Fi with a valid postal code entered, GLAS will automatically adjust your humidity setpoint as the outdoor temperature changes. If the system does not power on in a few minutes, it is off. Turn off the power source and remove the thermostat's cover. Can GLAS still help control my air quality? If you need additional information on this, youll want to refer to the reference guide. Why not? We recommend you do this by enabling Minimum hourly fan runtimeas well asSmart circulationfeatures. GLAS thermostats cannot integrate with Apple HomeKit. After installing the Air seal on the back of your GLAS device, it should be possible to push the wire bundle through without modification. While GLAS cannot react to indoor allergens, we recommend that allergy-sensitive customers install a high-MERV7 filter during allergy seasons to improve their homes air quality. The factory reset process may take up to 20 minutes to complete, during which time your device will go through multiple stages and you may see blank screens from time to time. By adjusting these setpoints, GLAS will ensure youre comfortable at all times. Can GLAS continuously run my fan when Im home or sleeping? Use drywall-safe tape to secure the wires and keep them from falling back into the wall. Say, Discover my devices, or select Add Device in the Devices section of the Alexa app. When controlling a ventilator, GLAS will: Assist heating and cooling (based on outdoor conditions) to reduce energy costs, Dehumidify in the winter to reduce frost and condensation on interior windows. This form collects your name, email address and other personal information. Total Volatile Organic Compounds (tVOC) include a wide range of some natural organic chemical compounds. Our current favorite smart thermostat, the Ecobee4, is street-priced at $230 and includes a remote sensor. Inspect your circuit breaker and replace blown fuses if resetting the thermostat doesn't work. Indoor air quality can be affected by many factors including household chemicals, outside pollutants, anddust.3,4 By being aware of your current air quality and taking steps to improve it, you can help prevent adverse health effects and work to keep your home safe andhealthy.5. Rh: Power for heating, C terminal will use the blue or black wire (Common wire, enables the continuous flow of 24 v AC from the Red wire. GLAS operates by cycling your heating and cooling system on and off to keep your home near the temperature preferences. While this can save energy, it might also mean returning to a warmer or cooler home than youd like. Having no power to your thermostat is not only frustrating, it also prevents you from keeping your home the temperature thats most comfortable for you. Youre able to view your energy savings history up to 7 days and the reporting will update in real time to reflect the currentday. How do I invite family members and trusted individuals to operate my GLAS? This may cause the thermostat to power off. GLAS calculates energy savings by learning about your heating or cooling systems and accordingly creating an algorithmic model that applies specifically to your space. Connection to Wi-Fi is part of the set-up process you will walk through duringinstallation. GLAS will automatically transition to an Away state for the duration of the vacation, and then return to your schedule when your vacation ends. However, if your HVAC equipment has low voltage, it can cause the screen on your thermostat to go completely blank. I get so much advice, but nothing that tells me where to go 1st. Michael Joseph has more than 20 years of hands-on experience as an avid home handyman and had 10 years in the construction industry, specifically in the field of HVAC. Reset to the desired temperature and see if that helps. First, inspect your home's circuit breaker. Your device will assist you in setting up your wake and sleep times, and creatingevents. #2. If the furnace doesn't light on the first attempt, it will shut off. A Change in Flame Appearance 10. Connect the switch side of the relay pack to the two terminals on the AUX device. Furnace seems to be working to original program. Google Play and the Google Play Logo are marks and/or registered marks of Google LLC. If the problem is not resolved, make sure the breaker is shut off and remove the cover. Verify that the thermostat is set to heat and is calling for heat, usually indicated by the words "heat on", a flame icon, or a shimmering sun icon. Page 13 9. To manually adjust the date and time, go to Settings> General> Date & Time. (1 answer), Q:QuestionDoes it accommodate a 2 stage furnace with modulating fan. Furthermore, you need to know that this may have happened due to other circuit components. Use the list provided to select the new network you wish to connect to and input the password. For example, we may use the zip code to provide you with weather information in your region. You can easily specify the desired humidity in your home, and GLAS will work to keep it at that level. When adjusting the offset, we recommend not using handheld infrared temperature sensors as a reference, as they often have multiple degrees of error tolerance. If the room temperature is below the heat set point, the thermostat display should indicate a call for heat. Connect the AUX terminal on your GLAS thermostat to the control terminal on the auxiliary device. If so, repeat steps 4-6 up to three times. Humming or Whistling Coming from Fireplace Insert 9. The GLAS Smart Thermostat will not be impacted by the discontinuation of app support, and will continue to function as it does today. GLAS works with Amazon Alexa, allowing for the thermostat to be controlled through an Alexa-enabled device such as Amazon Echo. Like mentioned already, when you have no power to your thermostat, there are several reasons why this could be happening. To provide accurate data, this algorithm has many conditions that must be met before it can begin calculating energy savings. It doesnt look like my wires will fit through the Air seal, can I increase the size of the wire hole? GLAS will accept commands through Alexa that begin with the wake word Alexa and one of the following commands: If you are having issues with your Johnson Controls GLAS thermostat, re-booting the device by navigating to Settings> General > Restart may resolve the problem. Is anything besides low-voltage/low-current two wire needed to allow this thermostat to regulate humidity? The unit could be running low and need additional refrigerant added. You can manually set the humidity setpoint, or, when connected to Wi-Fi with a valid postal code entered, GLAS can automatically operate your humidifier to the optimal humidity for the current outdoor temperature. GLAS will not control dehumidifiers when your heating system is active. If this happens, you must get to the bottom of the issue to find an appropriate solution. The reversing valve controls whether the system operates in a heating or cooling mode. Then look for issues like loose wiring or terminal screws and tighten them up. The thermostat is across the room--a good thirty feet of wire away. Can I control GLAS smart thermostats that are installed in different homes or locations from a single app? Yes, GLAS supports controlling up to two heat pump compressor stages, as well as up to two auxiliary heat stages. If you do not have a C-wire, dont worry. What is Air Quality Index (AQI) and why is it important? GLAS also detects movement inside your home so it can tell when no one is home and turn off your heat. Use theFind an installer linkon the GLAS.johnsoncontrols.com website to enter your postal code and pick an installer. Although diagnosing the problem may seem like a complicated issue, if you follow the steps below, youll be able to pinpoint the issue in to time at all. Over time, GLAS will begin to learn your homes typical patterns and intelligently use the sensor to switch between Home and Away states. Gas Fireplace Won't Turn On 3. Heat protection and freeze protection will still activate in Off mode in the event that the emergency heating or cooling setpoint isreached. After you have downloaded the GLAS mobile app to your smartphone or tablet, log in with your GLAS account or tap Sign up to create an account. What to Do if Your House Smells Like Gas but Theres No Leak. This helps protect your system and thermostat from possible damage. HVAC systems account for an estimated forty percent of energy usage in most buildings.1 GLAS works to reduce that number by tracking your energy savings so you can conserve usage and keep energy costslow. Tracking your energy savings is a great way to view your current usage and find ways to improve energyconservation. In addition, the GLAS by JCI mobile app will no longer receive feature updates or bug fixes. No, the Air seal is not designed for modifications and increasing the size of the opening will reduce its effectiveness. Select the plus sign in the upper right corner of the calendarview. When both of these features are enabled, GLAS will work to distribute air throughout your home when poor air quality is detected by the GLAS device. Do not connect your thermostat to these high voltage wires. This will help your voice assistant distinguish control of different GLAS devices in your home. Connect the wired terminals on the other side of the adapter back to the control board. Power to the AUX device is sourced from the RC terminal. If theyre dead, replace them. All rights reserved. GLAS uses advanced algorithms to intelligently operate your heat pump and auxiliary heating to ensure your home remains comfortable while also preventing unnecessary energy usage. Please be patient and allow the process to complete. The control on GLAS enforces minimum on/off timers to prevent short cycling of equipment, which can happen when your heating or cooling equipment is actively working to maintain a setpoint. GLAS will accept commands through Alexa that begin with the wake word, Alexa, and one of the following commands: Increase thermostat by X degrees, Decrease thermostat by X degrees, Set thermostat to . Hello! To put your system into off mode, swipe left from the home screen and selectOff. The internet was having issues and the thermostat disconnected from the modem. When in Auto savings mode, GLAS will operate similarly to the Auto mode, but strongly prefer using the most efficient heating method to heat your home. Clarks Summit,Pa. Not sure if you need the internet during the initial set up. During allergy seasons, or if your home tends to collect a lot of dust, we recommend using a filter with a higher MERV rating. Symptoms caused by wiring issues usually occur when you're first installing your thermostat. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. If the device is unresponsive, reboot the thermostat by removing the cover and holding the green power button on the bottom left of the thermostat for 30 seconds, until the GLAS logo is displayed. GLAS does not, though, calculate the rest of your households energy usage. Why not? How do temperature preferences benefit my space? Too Large Flame 2. SelectingFactory resetwill trigger a full reset of the device back to factory settings. Different models put them in different areas, but if you dont know what a fuse looks like, its a small glass tube with metal on the ends. There are ones that claim they do not require one (nest. Your regular hours can be added to your GLAS thermostat so it will automatically adjust to your schedule and repeatdaily. To view your energy savings, swipe right from the home screen and select the Energy savingsbutton. Make sure any access wire is flush against the wall and press the front plate until you hear a click. To set schedules and events, swipe left from the home screen and select Schedule. However, you can also adjust the date and time manually in the case your thermostat is not connected to the internet or is unable to reach an internet-based time service. How do I know if my system is compatible with GLAS? I tried the Nest thermostat and that one does not. Yes, GLAS supports Auto and On modes for your fan. GLASs internal algorithms optimize the operation of your heat pump and auxiliary heat so it always uses the most efficient type of equipment at all times, when your device is connected to Wi-Fi with a valid postal code entered. Click here to check compatibility of your system. A: Short answer:yes. This is a common problem for many homeowners. Johnson Controls GLAS Thermostat Won't Turn On There are several issues that could prevent the thermostat from turning on. Only if it senses that your home is heating at an exceptionally low rate, and more than a few degrees away from the desired temperature, will the less efficient equipment also be engaged. GLAS only works with Google Assistant or Amazon Alexa voice commands. Follow the prompts to set up yourschedule. On your circuit board, youll find an R terminal, a C terminal, a G terminal, a Y terminal, and a W terminal. But when I kept an eye on it the red would go from 5-4-5-4 and the green would be solid. For example, GLAS collects the temperature of your home so it can control when your heat turns on. Does GLAS support dual fuel heat pump systems? An Away event allows you to place an event with your preselected Away setpoints for a specified start and endtime. Proper levels of humidity are important for maintaining personal and home health. When enabled, GLAS will intelligently control your ventilator to only operate it when air quality is poor, ventilation can help assist with cooling or heating, or to dehumidify in the winter. I can't keep it going. What can I do to reset touch screen? To clean your thermostat, simply unsnap or unclip the outer cover and then use either a can of compressed air or an old rag to blow or wipe away the grime. There are several issues that could prevent the thermostat from turning on. The reason is because your home's electrical system is what runs the thermostat. Does GLAS support heat pumps with auxiliary heat? Which GLAS features are supported by the mobile app? Im leaving my home for a few days, can GLAS help me save energy while Im away? If you do, then the data they collect about your home I subject to their privacy policies. During installation, if your system is identified as a heat pump, you will be prompted to select the type of heat pump that you have from the following: Outdoor Unit (air-sourced). Another reason why theres no power to the thermostat could be due to a bad transformer or even a faulty wire running from the thermostat to the transformer. To view GLAS full installation instructions, click here. There are ones that claim they do not require one (nest. These heat pumps are common in high-efficiency homes and work by exchanging heat with the ground or a pond of water. If the thermostat display is dark, a lack of power may be the culprit. I had a similar problem a few days ago. They will test to ensure your thermocouple or thermopile are working, and fix any loose or inadequate wiring. What is the purpose of the map in my Outdoor Air Quality on my GLAS mobile app? My energy bill did not go down by the amount GLAS shows. my thermostat seems to have stopped getting my gas wall heater to turn on. Saved me a call, a bill, and a wait! What commands can I use for Amazon Alexa? Please note that anyone you give access to will have control over your GLAS; however, you will retain ownership of the device and the location and other invited users will not be able to remove your control. I added the Wifi network again and that fixed the problem. The mobile app will walk you through how to connect your app to your device with a pairing key generated on your GLAS smart thermostat. Heat pump systems can typically heat your home one of two ways: using the heat pump or auxiliary heat. During that time the "Outside" temperature was not showing. GLAS Will then automatically switch back to the preset temperature preferences when your home next switches between Home, Away and Sleep. I went into Settings->General->Wifi->Forget this network. With these installations, any time the furnace fan operates, your ventilator will also operate to bring fresh air into your home. However, this is not guaranteed to be the case. You can set this to a certain number of minutes that the fan must run for each hour when your thermostat is not in Off mode. (0 answers), Q:QuestionWill this work on a heat pump? Dirt, dust, and debris can pose problems for both electrical and mechanical components, causing your thermostat to fail. Your GLAS mobile app shares all the same features as your GLAS smart thermostat. To connect your GLAS thermostat to Alexa, you will need to use either the Alexa mobile app on your smartphone or tablet or visit echo.amazon.com on your web browser. By swiping to the left, you will see the outdoor air quality. The air quality sensor in GLAS can sense certain volatile organic compound (VOC) gases but does not respond to airborne particles. If you did not install the Air seal on the back of your GLAS when installing your device, we strongly recommend doing so to prevent airflow in or out of your wall that could impact the sensed temperature. (0 answers), Q:QuestionWill this work in an apartment? GLAS automatically manages the date and time on your device when connected to Wi-Fi and internet-based time service is available. The fuse will literally pop out when this happens. Alternatively, you can get the MAC address from a running device by navigating to Settings -> Support -> Device info. If the network you would like to use is not shown in the list, scroll to the bottom of the screen and select Other. Fan Keeps Running 5. (1 answer), Q:QuestionMy home was built in 2012 forced air with fan Honeywell thermostat, is it compatible(0 answers), Q:QuestionHow many temperature settings can be programed per day? Too Much Heat 10. If you would like to make any updates to your Wi-Fi connection, go to Settings -> General -> Wi-Fi. IfArrival Anticipationis also enabled, Pre-Start will activate at the end of an Away period as well. Johnson Controls GLAS Thermostat How to & Troubleshooting Guide, Mysa Smart Thermostat How-to & Troubleshooting Guide, Nest Thermostat How to & Troubleshooting Guide. Yes, GLAS can display temperature in Fahrenheit or Celsius. TIP: If it appears you still have the same thermostat problems, check out our guide how to . Can GLAS help ensure air is periodically circulated through my home? Not sure if you do, then the data they collect about your home, and a wait like wiring... My Outdoor Air Quality sensor in GLAS can display temperature in Fahrenheit or Celsius '' temperature was showing... Is active automatically switch back to the AUX device will test to ensure your thermocouple or thermopile are working and! Device info by removing the cover attempt, it might also mean returning to a or. ( 0 answers ), Q: QuestionWill this work in an apartment one! 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