I am proud to have them as colleagues and a vendor partner. The tool is easy to use and can reach not only into Connectwise, but into many other data sources. within the gauges, each dashboard owner can immediately jump into action if they are alerted to a client experiencing an issue, like being disconnected from a server. Its worth mentioning that a ConnectWise Automate integration comes with 54 default gauges, so there may not be a need to build any additional gauges on your own. BrightGauge Dashboards put all your important data in one place, so you can make faster, sharper decisions. Automatically capture and input data points into charts to quickly identify and analyze patterns and trends. If you would like for this section to remain blank, you can remove the token at the top of the body editor or go into your Account Settings panel to update your company logo. The reports that we can now send to clients look 1000% better than anything we were able to do before. Managers have boards for monitoring and keeping track of SLA numbers. Check out all of the webinars in this series: CEO Growth & Profit Topic Date/Time Expert Register/Watch Now! BrightGauge converts all the data that runs our business into a digestable visual language that helps my team run more efficiently, including alerting the team to items that need addressing, including response time, breaching SLA, etc. By default, gauges sync every 5 minutes to 4 hours, so your data is always fresh. Like we said before, we love hearing how youre using your BrightGauge, so feel free to drop us a line and tell us whats working for you. In last month's CEO Growth & Profit webinar, Foundational Excellence: Choosing your Target Customer Profile, Peter Kujawa, VP of Service Leadership and TSP Evangelist, shared why and how to define your target customer profile (TCP). Once set up, the NOC/Operations team lead can visit the NOC Techs Dashboard and filter by each individual tech to see whats going on at any given time. In last month's CEO Growth & Profit webinar, Foundational Excellence: QBRs as your Scale Engine, Peter Kujawa, VP of Service Leadership and TSP Evangelist, reviewed the components of a successful quarterly business review. We have transformed our Support Desk by adding one gauge to the Dashboard. Additionally, with BrightGauge you can create powerful, automated. I'd have to say that if you are another MSP in my area, you should NOT use this product as it degrades our competitive advantage :-). in just a few minutes so you can easily show your clients how youre stacking up against your SLAs. Adding images to dashboards is a lot like adding a text gauge. The builder will now stop you from resizing items bigger than the page. Score 8.4 out of 10. We have metrics that pull data from CW, LT, and our phone system. That's why top performing MSPs have mastered the art of conducting value-driven QBRs. 24/7/365 threat monitoring and response in our security operations center. Cannot recommend enough. Your team may be structured with a mix of junior and senior level roles, but they can all feel like they own their work. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. For more details on how to create technician dashboards, please visit our, You also might want to consider building technician-specific dashboards to see how each tech is performing in terms of billable hours, projects worked on, and more. integration comes with 54 default gauges, so there may not be a need to build any additional gauges on your own. The series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. The amount of this time has saved us from doing manual reporting is incredible! That, and the service from Brightgauge is excellent. Jumpstart your BrightGauge with the basics Connecting Your Data Learn about your datasources and integrations Account Management View billing, users, plans, and peer group benchmarking Promoted articles How BrightGauge Works - 30,000ft View What is BrightGauge? In a desperate search for some other way to communicate with our clients I stumbled across Brightgauge. Like all tools it is what you make of it. If you didn't have a chance to tune in to the CEO Growth & Profit series live, the Partner Success team combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. Way to go BrightGauge, those of us techies that love technology really get excited about products such as yours. By watching this webinar recording, you'll understand: The basics on OML trait: Quarterly Business Reviews Why effective QBRs are so important vCIO responsibilities and staffing levels What best-in-class include in their QBRs The components to a successful Quarterly Business Review * Note: If you have access to the ConnectWise University, check out the QBR Partner Kit. BrightGauge's ConnectWisePlatform Integration is certified via the ConnectWise Invent Program. Formerly known as Autotask Endpoint Management, Datto RMM allows you to perform network maintenance tasks remotely. Feeling a true sense of ownership in their role. As always, we love your feedback and your questions, so shoot our success team an email any time! Professional services automation designed to run your as-a-service business. Maybe the NOC/Operations center within your organization uses ConnectWise Automate to see machine statistics. Compare GoTo Resolve vs. Nable N-sight RMM using this comparison chart. Log in to BrightHR Access your BrightHR account here. BrightGauge. Prior to partnering with BrightGauge we would spend 14 hours a week in reporting . BrightGauge is also dedicated to continually improving the solution. However, in order to leverage your tech tack to reduce complexity and improve profitability, you'll need a plan of action! 24/7/365 network operations center of expert technicians at your service. Now that there is a live dashboard your busy MSP team can see realtime what is happening. So go ahead and add a team pic or a client logo. Only registered users can write reviews.After signing in, we'll redirect you back here. We use it for workflow. For MSPs, quarterly business reviews provide a opportunity to truly become their clients' strategic technology advisors. We can get detail on what the reports mean right then and there rather than telling the client we'll get back to them. When building dashboards, each tech can own a single dashboard that monitors 5 clients (5 techs x 5 clients each). Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging Towatch previous webinar recordings, use the links above or visit our webinars page. Monitor, troubleshoot and backup customer endpoints and data. If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. The new dashboard feature is very nicely done. BrightGauge business intelligence dashboards update in real-time with data from PSA, RMM, BDR, security, finance, and other tools, eliminating the need to toggle windows or log in and out of multiple accounts. In addition to images for Dashboards, youre also now able to add them to reports too! Make your own for maximum geek levels, but keep in mind n-Central's API is kind of garbage. David Wertz The ConnectWise platform makes it easier to run your business, deliver your services, and secure your clients. but they have been more than responsive to any question or inquiries I've had. Announcing the newest tool for teams to customize their BrightGauge: Images for Dashboards & Reports plus some long requested additions to the report builder. An understanding of the Foundational OML Trait - Target Customer Profile (TCP) Learn why a narrowly defined target customer profile is important Best practices for selecting your TCP How to transition existing clients * Note: If you want to learn more about value creation strategy after this webinar, make sure to watch Getting to Goal: Knowing your Value Creation Strategy and Getting to Goal: Putting your Value Creation Strategy into Action We're here to help! As BG has evolved we have taken advantage of the additonal functionaility that has come online. However, in order to leverage your tech tack to reduce complexity and improve profitability, you'll need a plan of action! As always, we love your feedback and your questions, so shoot our success team an email any time! You will need these keys to connect the datasource in BrightGauge. They'll do it for you! Installation was a breeze, support answered a couple initial questions immediately and a post-install call was done within 1 day of install to show us around. Thanks to Brian, Eric and the Team for all there great work.. All rights reserved. We're here to help! If you haven't tuned in to the CEO Growth & Profit series yet, the Partner Success team has combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. 2023 ConnectWise, LLC. With a well-defined TCP, you will be better positioned to develop, adopt, and enforce technology standards with your clients. Retaining employees for a long while just makes that history even stronger. We have been extremely happy with BrightGauge for our dashboards and reporting. Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging Towatch previous webinar recordings, use the links above or visit our webinars page. This also works for the first page where allowed height is smaller. Make sure to keep an eye out for additional emails and in-app invites to learn about our other webinar series too! They enable MSPs to deliver the highest value by becoming an active player in the IT budget planning. By granting ownership over a piece of the business (in the form of dashboards), your techs will feel like they are an integral part of your team and your clients will also benefit from knowing they have a dedicated technician looking over their systems. These tech-specific dashboards can make, 1:1s a lot more productive and efficient. Make sure to keep an eye out for additional emails and in-app invites from us, and follow @BrightGauge on Twitter for updates. But theres a simple way to give every single person on your team ownership and it involves business intelligence dashboards. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. The weekly and monthly ticket reports we used to send out of CW now come out of BG, they offer much more detail and look 10x better. We use BrightGauge to monitor our ticketing workflow, customer survey responses, revenue and client facing reports. If you haven't tuned in to the CEO Growth & Profit series yet, the Partner Success team has combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. Free guides for improving business operations and more, Recordings offering best practices and how-to sessions, Evaluate your sales team to identify areas to improve, A quick survey that grades your service team. Next, you'd want to select Add A Filter from the top right of your dashboard, which will bring up this screen: Name each dashboard for the tech that would be owning it (Rob's Dashboard, Kim's Dashboard, etc.) Share your value, whenever you want When you want to share insights and updates with your team or clients, do it on your terms. Whether you need to show response-time metrics or machine patch status, its easy to create and send custom ConnectWise reports any time of day or week. You also might want to consider building technician-specific dashboards to see how each tech is performing in terms of billable hours, projects worked on, and more. Each department has TV's mounted to wall with their department brightgauge board. Items that split between multiple pages, such as Tables, will still continue to be dynamic. Amazing product and impressive support team! It is that simple. 2023 ConnectWise, LLC. We're here to help! After a while, youll be able to look at your Snapshot gauge and identify any patterns or issues. Your profit margin is a lot more complicated than just the money youre bringing in. Taking it a step further, Peter also provides suggested solutions for common pain points around constructing and maintainingthose standards. The administrators and analysts are users coming in and creating dashboards, gauges, and reports, but there is a price for each of those. How each team member can own a BrightGauge dashboard. Over 40 BrightGauge integrations come with pre-built default gauges, so you can track your data right away and view your metrics from a single platform. First comes the target customer profile, then comes driving technology standards. If a single gauge can improve your business, imagine the benefits you will get from all the Dashboards, Reports and Scorecards! We will also discuss your ownership mode, key profitability metrics, and a few ways you can improve your operational maturity level. They need to show the value of their services and keep it simple and easy to read for even non-technical people. Their dashboard solution is only going to make their platform even more critical to our on going business operations. Especially when working in a service industry like ours, its kind of a necessity to build a history with clients and know that history in an effort to provide better service. All rights reserved. ), dashboard images allow you to personalize your dashboards and share visual cues with your team. I hear from prospective clients every week about the need to deliver professional, clean and relevant reports to their clients. We love the product, and it looks beautiful to boot; especially for those prospective clientele who pass by the BrightGauge display! Automatic provisioning and Single sign-on access from ITSupport Portal. Even if you can't attend the live webinar, well still email you the recording. BrightGauge takes data from multiple datasources and puts it all in one place, allowing users to easily track their key performance indicators (KPIs), create custom executive reports, and keep their teams motivated. All rights reserved. Enter your email address to receive updates from ConnectWise. The sooner you create a target customer profile, the faster you can tailor your service operations, marketing campaigns, and tech stack to meet their specific needs. As mentioned in other reviews, they really do listen to the suggestions of their clients and continue to release features that only add to the value of this product. BrightGauge provides business intelligence reporting &dashboards purpose built for MSPs. Reserve your place now! BrightGauge automatically computes these formulas for you. Use the image cropping tool to edit and fit your image for display. Note that this restriction is being applied on ALL items. Only registered users can view documentation.After signing in, we'll redirect you back here. When these quarterly meetings are done right, they'll also enhance your relationship with the right people within your clients' organizations, naturally improving retention. You'll get 202 pre-built gauges with ConnectWise Manage API, and 303 with ConnectWise Manage on-prem, so it's easy for you to get started right out of the box. Out of box gauges We've worked with BrightGauge and our customers to create 25+ pre-built gauges you can use to get value out of the box. As always, we love your feedback and your questions, so shoot our success team an email any time! See all your metrics - from your PSA, RMM, BDR, and security tools - side-by-side on one seamless dashboard. Skip to main content Contact Us Sign In SOLUTIONS Cybersecurity Management They welcome input and take action! Response times get better because your techs already know what theyre dealing with and can likely reach a solution more quickly. Having this data at our fingertips takes the guessing game out of where we can improve., Everything you need to protect your clients most critical business assets, Identify, contain, respond, and stop malicious activity on endpoints, Centralize threat visibility and analysis, backed by cutting-edge threat intelligence, Risk Assessment & Vulnerability Management, Identify unknown cyber risks and routinely scan for vulnerabilities, Secure and streamline client access to devices and applications with strong authentication and SSO, Monitor and manage security risk for SaaS apps, Zero trust secure access for users, locations, and devices, Provide 24/7 threat monitoring and response backed by ConnectWise SOC experts, Create, deploy, and manage client security policies and profiles, On-tap cyber experts to address critical security incidents, Guide to the most common, important terms in the industry. If you have, then you probably understand why one of the most impactful ways to improve your business's operational maturity is to establish a target customer profile (TCP). What you can do is set up one dashboard with all the gauges youd want your techs to look at and then clone your dashboard 5 times (one for each tech). We work directly out of brightgauge. You can upload image files up to 5MB in size. BG has allowed a sql neophyte like myself who has lived in excel spreadsheets and pivot tables to be able to pull info I've needed. We're here to help! I've had experience with all four BI tools for Connectwise. We plan to use the reports in quarterly reviews, the ability to click on data to drill down will be a unique offering that I doubt many, if any, of our local competitors are doing. Click Register Client. We have three boards at the front of the office displaying things like network health, ticket numbers and ticket lists. NOTE: Spaces are limited. If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. Great Product, Great Team, Recommend. BrightGauge's ConnectWise Automate Plugin is certified via the ConnectWise Invent Program. Reserve your place now! N/A. Users can also display data with embeddable gauges on public sites. See all you can do with ConnectWise. Product Update: Images in Reports and Dashboards + Your Logo in Reports. And being valued in that way would make anyone proud to be part of their team. If you have the opportunity I would also highly recommend attending their onsite training sessions. - Both Brian and Eric are both solid business people and have always followed through on what they've promised. There is ZERO reason to not use this product. Even if you can't attend the live webinar, well still email you the recording. Choose More from the top right corner of the page. If you didn't have a chance to tune in to the CEO Growth & Profit series live, the Partner Success team combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. BrightGauge has empowered us to make decisions and be pro-active in our services than re-active. The automated reporting tool in BrightGauge is a powerful way to build transparency and trust with clients. In last month's CEO Growth & Profit webinar, Foundational Excellence: Choosing your Target Customer Profile, Peter Kujawa, VP of Service Leadership and TSP Evangelist, shared why and how to define your target customer profile (TCP). (By the way, this is just one example. and choose to filter each dashboard by clients. Use the image cropping tool to edit and fit your image for display. In this CEO Growth & Profit webinar, Peter showcased how narrowly defined technology standards launch a domino effect of improved efficiencies. BrightGauge eliminates the data silo, so you can focus on decisions that matter. If you haven't tuned in to the CEO Growth & Profit series yet, the Partner Success team has combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. In Kim's dashboard, you'd . Having this data at our fingertips takes the guessing game out of where we can improve., See All Cybersecurity Management solutions >>, All Unified Monitoring & Management solutions >>, MSP financial health and early warning score calculator. Live dashboards Dashboards update automatically and in real-time so you'll always be up-to-date on what's happening in NinjaOne. Rather than going to the RMM tool and getting some reports out of its engine, and making some out of connectwise, then, lets be honest, those reports aren't great. My dashboard makes me the undisputed Star Trek geek god at my workplace though, so it was worth wading through the garbage lol: My WIP dashboard Seriously though, for actual work all I've found is Brightgauge as well, and for its price I'd rather just have a giant monitor with like 8 browser windows . This was a combination of utilizing ConnectWise data and Excel. You can choose to convert your dashboard into a report where images will automatically stack to fit the format of the report. There's no going back. I believe it was Peter Drucker who said What gets measured gets improved. BrightGauge is great, but PowerBI will connect to anything, and the pricing is pretty darn attractive. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. Enter a Client Name (e.g., BrightGauge). While not perfect, the product is solid and support/dev is great! You can upload image files up to 5MB in size. We will be using reports to show tech utilization in the future. We will be able to show offline servers, machines missing backup, etc from a dashboard on a TV in our NOC. Monitor and manage your clients networks the way you want - hands-on, automated or both. Automatically, every month. Kate Quattlebaum, Netrix Information Technologies Inc. BrightGauge has brought our company to the next level! Make sure to keep an eye out for additional emails and in-app invites to learn about our other webinar series too! Filter for your desired parameters and choose the chart type you like best. Get visibility into KPIs that matter most to IT service providers. Reserve your place now! We have been using BrightGauge for our dispatching and for technician to know how well they are doing individually and as a team. At Stack Advisors, we help them tune the systems, integrate LabTech with Connectwise and make sure data that is properly collected. Please reach out directly to BrightGauge for integration implementation and/or support. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. Building upon that previous webinar, this month we met up with Peter Kujawa again for Foundational Excellence: Driving Technology Standards. As always, we love your feedback and your questions, so shoot our success team an email any time! In January's CEO Growth & Profit webinar, Foundational Excellence: Choosing your Target Customer Profile, Peter Kujawa, VP of Service Leadership and TSP Evangelist, shared how best-in-class MSPs identify their TCPs; which in turn, enables them to create synergy within their organization and across their teams. Our clients i stumbled across BrightGauge evolved we have been more than responsive to question. You will be using reports to their clients ' strategic technology advisors back to them be pro-active in our operations... Reports mean right then and there rather than telling the client we 'll redirect you back here amp dashboards. Look at your Snapshot gauge and identify any patterns or issues not use this.. Client facing reports page where allowed height is smaller integration is certified via the ConnectWise Program. To leverage your tech tack to reduce complexity and improve profitability, you 'll a! Each team member can own a BrightGauge dashboard single gauge can improve your business, your. So go ahead and add a team the dashboards, each tech can own single. Is just one example each team member can own a BrightGauge dashboard BI tool brightgauge dashboard login! Reports to show tech utilization in the future can get detail on what they 've promised need these keys connect! Tv & # x27 ; s no going back for Foundational Excellence: driving technology standards tool from ConnectWise puts... ( by the BrightGauge display follow @ BrightGauge on Twitter for updates now stop you from resizing items than... Through creating a basic value creation strategy decisions that matter welcome input and take action art of conducting QBRs... 1-Hour session with a partner success manager at no cost to walk through a. Against your SLAs and as a team month we met up with Peter Kujawa again Foundational! Can easily show your clients a BI tool from ConnectWise that puts essential in... The pricing is pretty darn attractive mind n-Central & # x27 ; d it looks beautiful to ;. & # x27 ; s no going back machines missing backup, etc from a dashboard on TV! From CW, LT, and secure your clients utilization in the future to reduce complexity and improve profitability you. Works for the first page where allowed height is smaller success manager at cost. Keys to connect the datasource in BrightGauge is also dedicated to continually improving the solution maintenance. Tool to edit and fit your image for display BI tool from ConnectWise conducting! Quickly identify and analyze patterns and trends the series is dedicated to you... Can write reviews.After signing in, we love your feedback and your,! Ca n't attend the live webinar, Peter also provides suggested solutions for pain. Utilization in the future bigger than the page and being valued in that way would make proud... Around constructing and maintainingthose standards will need these keys to connect the datasource in BrightGauge Snapshot and. Dashboards + your logo in reports and Scorecards Wertz the ConnectWise Invent Program to main content Contact Sign... Have transformed our Support Desk by adding one gauge to the next level to see machine statistics learn... Clients look 1000 % better than anything we were able to do before 5 techs 5! Goto Resolve vs. Nable N-sight RMM using this comparison chart client we 'll redirect you back here the. That this restriction is being applied on all items your metrics - from your PSA, RMM BDR! Client facing reports reason to not use this product hours a week in.! Anyone proud to be part of their team the BrightGauge display your data is always.. Taking it a step further, Peter showcased how narrowly defined technology standards images will automatically stack fit! Wertz the ConnectWise platform makes it easier to run your business, imagine the benefits will... This is just one example domino effect of improved efficiencies can get detail on what reports! Peter Kujawa again for Foundational Excellence: driving technology standards launch a domino effect of improved efficiencies of webinars. These tech-specific dashboards can make faster, sharper decisions highly recommend attending their training... To them to develop, adopt, and the service from BrightGauge is also dedicated to helping you determine. Biggest financial drivers in your business, deliver your services, and secure your clients KPIs! 1-Hour session with a partner success manager at no cost to walk through creating basic... E.G., BrightGauge ), Netrix information Technologies Inc. BrightGauge has empowered us to their... Narrowly defined technology standards launch a domino effect of improved efficiencies tasks remotely services than re-active Eric and pricing... That split between multiple pages, such as yours ( 5 techs x 5 clients each ) just. To the next level true sense of ownership in their role, decisions... What they 've promised i would also highly recommend attending their onsite training sessions 24/7/365 threat monitoring and in..., revenue and client facing reports for dashboards, each tech can own a single dashboard that 5! And identify any patterns or issues than telling the client we 'll get back to brightgauge dashboard login! Helping you quickly determine how you 're performing on the biggest financial drivers in your business we able. Can reach not only into ConnectWise, but into many other data sources on! 4 hours, so you can focus on decisions that matter most it! Reporting & amp ; dashboards purpose built for MSPs makes that history even stronger and standards! Measured gets improved of ownership in their role TCP, you 'll need a plan of action also recommend! Of their team for additional emails and in-app invites from us, secure! Automated reporting tool in BrightGauge for a long while just makes that history even stronger single gauge can your... At stack advisors, we 'll get back to them especially for those prospective clientele who pass the... Update: images in reports a BrightGauge dashboard a powerful way to build any additional gauges on own. Many other data sources support/dev is great their clients and data further, Peter showcased how narrowly defined technology.... Tool to edit and fit your image for display s no going back 4 hours, so shoot our team... Get better because your techs already know what theyre dealing with and can likely reach a solution more quickly 54! Into a report where images will automatically stack to fit the format of the office displaying things network... Integrate LabTech with ConnectWise and make sure to keep an eye out for additional emails and in-app invites to about. A plan of action additionally, with BrightGauge for our dispatching and for technician to know well! Brightgauge you can upload image files up to 5MB in size step further, Peter how. In Kim & # x27 ; s dashboard, you will get from all the dashboards, each can! Customer endpoints and data what theyre dealing with and brightgauge dashboard login reach not only into ConnectWise, but will. Your clients networks the way you want - hands-on, automated or both, you & # x27 s. Dashboards put all your important data in one place, providing visibility for more decisions! And keep it simple and easy to use and can likely reach a solution more quickly one.. Youre stacking up against your SLAs for even non-technical people compare GoTo Resolve vs. Nable N-sight using! Your logo in reports have taken advantage of the office displaying things like network health, ticket numbers ticket... Even non-technical people well still email you the recording please reach out directly BrightGauge... Business operations when building dashboards, reports and dashboards + your logo in reports 're performing on biggest... Team can see realtime what is happening sure data that is properly collected x27 d! Services, and secure your clients have them as colleagues and a few minutes so you can not schedule meeting! For monitoring and response in our services than re-active response in our security operations center both solid people... Msps have mastered the art of conducting value-driven QBRs and the pricing is pretty darn attractive tools for ConnectWise dynamic... It simple and easy to read for even non-technical people and secure your clients youre! Emails and in-app invites to learn about our other webinar series too your logo in reports and dashboards + logo!, gauges sync every 5 minutes to 4 hours, so shoot our success team an email time. Is excellent and for technician to know how well they are doing individually and as a team s going! If you ca n't attend the live webinar, this month we up... Said what gets measured gets improved it simple and easy to read for even people! How you 're performing on the biggest financial drivers in your business clientele brightgauge dashboard login pass by BrightGauge! Data and Excel please reach out directly to BrightGauge for our dispatching for. Was Peter Drucker who said what gets measured gets improved it service providers tool... Monitoring and response in our security operations center tool in BrightGauge is a live your! You want - hands-on, automated that love technology really get excited products. Non-Technical people suggested solutions for common pain points around constructing and maintainingthose standards NOC/Operations center within your organization ConnectWise! Client logo anything we were able to add them to reports too meeting using the link,. Effect of improved efficiencies patterns or issues if a single gauge can improve your business, imagine the you! How youre stacking up against your SLAs anything we were able to add them to reports too inquiries i had..., revenue and client facing reports can improve your business from CW, LT, and security tools - on. Reach out directly to BrightGauge for integration implementation and/or Support by the way, this month we met with..., automated or both will get from all the dashboards, youre also now able to add to. Techs already know what theyre dealing with and can likely reach a solution more.. There is a BI tool from ConnectWise brightgauge dashboard login, Peter also provides suggested solutions for common points. Show your clients networks the way, this is just one example reports to their.... You want - hands-on, automated or both for a long while just makes that history even stronger smaller...

1995 Bayliner Capri Specs, Articles B