Ok, so I have my lights connected and I've been using it for over a year. Click Next and enter your Wi-Fi details. . Choose "AP Mode" in the top corner. False While there is no debate that having special characters in the Wi-Fi name and password makes it look unique, it can have a negative impact on the connectivity status. Start your humidifier before you even get home. NOTE: Geeni cant connect to 5GHz networks. Have no complaints about video quality; pretty darn good. STEP 1. It all comes down to how youre planning on going about fixing the issue, and seeking official support is never a bad idea. Control any of your Geeni Smart Outlets anywhere, at any time. Geeni smart plug not connecting to Alexa; what to do? Check whether there are any Internet connection problems. Ensure that the Plug is in Pairing Mode Your Geeni Smart Plug needs to be in pairing mode to connect to your home Wi-Fi. In the top corner of the Devices screen, click (+). Christian Kotitschke. Shop by Brand: Free Shipping on Orders Over $69* Free Shipping on Orders Over $69* . Too tired to get up? Then choose Works With Google and find Geeni on the list. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. After unplugging the outlets and plugging them back in they will turn on and off via the Tuya app, but when I try and use voice control my Google Home tells me "it looks like the ___________ isn't available right now". This is to change the router WiFi configuration, neither to connect the iPhone to the WiFi, nor to connect the Genie App to the router. Press question mark to learn the rest of the keyboard shortcuts Comment * document.getElementById("comment").setAttribute("id","aaf1ec67355bc9a0ec1ac19a85e56f03");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. NO HUB REQUIRED: This smart outlet plug works with your home Wi-Fino hub required! Control your Home Appliances with our Geeni DOT Smart Alexa Wifi outlet plugs. Holding the power button for a few seconds will reset the plug. Press and hold the power button for about three seconds) until the indicator light blinks rapidly. If youre lucky, all issues will be addressed as soon as you fix the signal status. Then it is suggested to contact the customer support service of the company. Plug in and control from anywherepower your appliances on/off . Our technicians use the latest authorized manufacturer tools to help you troubleshoot issues. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again. This can happen due to several reasons. Unfortunately, many people experience problems with the Geeni smart plug. Control From Anywhere: Using your home Wi-Fi, remotely control your outlet from anywhere. Press "Next Step" in the app. Plug In 5 Connect (Easy Mode) 6-7 Connect (AP Mode) 8-9 Questions, Troubleshooting, Notices 10-13 Thank you for purchasing your MERKURY smart home product. In order to solve this problem, turn off the router. COMPATIBILITY: The Geeni Outdoor DUO is a Weatherproof Smart Plug that is only compatible with 2.4GHz Wi-Fi networks. Ask Alexa to turn your bedroom lamps off when its bedtime. emouse 4 yr. ago Yup, those are the steps I took but it's still not linking. Go ahead and flip that switch to "Enable" if they are. Amazon has encountered an error. Today (10/10) all 3 stopped working, including control from the Tuya app. Spending a few hours with an expert trying to manage the issue can save you days of work. This TP-Link smart Wi - Fi plug is a solid choice for appliances and electronics like your lamps, chargers, and fans. Simply plug your devices into your smart outlet to start using! unboxing and setup of Geeni Smart wifi outlet plug controllers. Geeni Smart Plug - Dot (2-Pack) 1 Pack 2 Pack $24.99. The other half it's "oops the interface crashed" and no matter what I do won't give me control of my own lights. Control all Geeni smart home devices in one easy app, or by voice using Amazon Echo, from ANYWHERE in the world. Make sure the indicator light on the device is flashing rapidly blue, indicating the device is ready to connect using Easy Mode. ): Smarthome Support (Wifi based Smart Bulbs, Cameras, Plugs, Doorbells, Humidifiers . Experience the magic of Geeniaccess your smart lights, power and security all in one place. STEP 2: Make sure CURRENT's light is rapidly flashing blue. If not, press and hold the button for 3 seconds until the indicator light is flashing rapidly, then press Next Step. Geeni Smart plug only works with the 2.4GHz Wi-Fi frequency. Hence, the video.\rIntro music track provided by the Frequency channel on YouTube.\rDownload link to all music is in each song's description.\rTrack: Emeth Paul - Turn Up\rLink: https://youtu.be/CWM7QnTWKVQ\r\rOutro music track provided by the Frequency channel on YouTube.\rDownload link to all music is in each song's description.\rTrack:. Another likely cause of the Wi-Fi connection issue with your Geeni smart plug is weak Wi-Fi signals. Half the time it won't connect even with a flawless signal. Geeni. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.Learn more how customers reviews work on Amazon, Add voice control by combining with an Alexa device. If you are also having the same problem, then our article will guide you on how to fix it. Most Geeni devices, including the smart plug that they offer, don't come with 5GHz Wi-Fi support. Featured by Google, Microsoft, Amazon, CNET, The Wirecutter, The Verge, Time Magazine, Tech Crunch, ZDNet and TechHive. Check whether there are any Internet connection problems. Take up less space with this in-wall option that's ideal for your living room, kitchen, even your bedroom. Reviewed in the United States on October 18, 2022. One downside here is that changing the credentials will remove the router from all of the devices, and you will have to pair them up again. It also works with Alexa and Google Assistant. Ask Alexa to turn your bedroom lamps off when its bedtime. Supports Amazon Alexa,, smart me Power SE Smart Wi-Fi Power Plug User Guide - Plug & play: no gateway or software, Your email address will not be published. Too tired to get up? 4GHz Wi-Fi networks. COMPATIBILITY: The Geeni Smart Wi-Fi In-Wall Plug is only compatible with 2.4GHz Wi-Fi networks. This should resolve the Wi-Fi connection problem with your Geeni smart plug. STEP 3.Click Next and enter your Wi-Fi details. Make sure the device is in AP Mode, blinking slowly (see reset instructions on p. 5) STEP 2. AR-90 Geeni_Smart_Wi-fi_Plug.pdf 900 KB STEP 4.The Geeni app will try to connect your device. Sold out. The app itself makes me regret buying the damn LED light strip. Had this problem long I have a Geeni smart plug that was connected to my 3d printer. iHome Spectra Smart Color Light Bulbs, 1100 Lumens 10W (75W Equivalent), A19 E26 Tunable and Dimmable Bright Color RGBW Wi-Fi Smart Bulb (4-Pack) A19. These limits are designed to provide reasonable protection against harmful interference in a residential installation.Important Information:Before installing, read and follow all precautions, including the following:CAUTION: Suitable for use with outdoor appliances. Rating: 1875W Resistive / 15A, 625W Tungsten / 5A, 1/2 HP. I hope this helps. Next, check whether there are any interferences (such as walls) between your router and plug. So, you need to make sure that the plug is within the 20 feet range if youre using an older unit, and that will help you get a better response. Step 2: Plug back your Geeni Light and reset it. We have provided you with all the possible solutions to connect the Geeni smart plug to the internet. Now, go into your settings>WiFi> connect to the Geeni product in the available networks section. It is now connected to a light that will literally turn on and off multiple times a day. xmp.did:47d02598-8416-4159-a475-6aa1424aab4c Using an outdated version of the Geeni app can also cause connection issues. Easy to set up a schedule using the app - I love these! Just to be sure, use another app on your . Adobe InDesign CC 13.0 (Macintosh) I purchase this Geeni switch to work with my other geeni plugs. Choose a color or mood of our Color bulbs, perfectly Dim a white bulb . 2018-02-12T09:39:14-05:00 Now, press the very top of the Nest . Simply plug your devices into your smart outlet to start using! Follow step-by-step instructions and tips for optimal performance. *If the connection fails, try to connect using AP Mode. It might seem like a hassle, but the experts on this brand are more than happy to guide owners through a fix. geeni Sentinel Pan and Tilt Smart WiFi Security Camera User Guide. So, did your Geeni smart plug connect to the Wi-Fi yet? Lastly, connect the Geeni smart plug to the internet via the Geeni app. However, one thing that you can do to confirm this issue is to turn off these devices for a brief period. Great feature and works seamlessly with Amazon Alexa. Responsiveness is quite poor, having to wait up to 3-5 sec for an action to take place. Tips to Troubleshoot Geeni Smart Plug Wi-Fi Connection Issues So here are some fixes to try if you're having trouble connecting your Geeni plug to Wi-Fi: 1. Using your home Wi-Fi, remotely control your outlet from anywhere. The smart plug does not connect to the internet if the connection is poor. Required fields are marked *. Follow the instructions to choose The device will connect. Then, restart the router and wait a few minutes. App Store is a service mark of Apple Inc. Galaxy S is a registered trademark of Samsung Electronics Co., Ltd. Google, Google Play, and related marks and logos are trademarks of Google LLC. Troubleshooting Cannot connect to your Wi-Fi network. Brief content visible, double tap to read full content. Cannot connect to your Wi-Fi network.Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Hope this helps. (Factory settings use the same password for 2.4G & 5G and the device doesn't work on 5G) Suitable for rain and snow when mounted vertically with plug facing downward, at least 3 ft. above ground level.DO NOT IMMERSE IN WATER. You can choose the pairing mode from the Geeni app. Also, try opening a webpage on your browser. Once they are blinking, release the button. From there, the customer support members will take charge of the situation, and you will be able to demand a fresh piece if the unit is defective. The app is slow and feels out of date. Support (Speakers, Gaming, Cables, Chargers, Power Strips, Mounts, Headphones etc. Using the Feit Electric app you can set schedules and timers for all of your automation needs. Called Geeni support but they are useless. 2018-02-12T09:39:14-05:00 Now return to the app and select AP mode, then start the setup process again. Please note that Geeni devices should be connected first to the Geeni app before you can link them to the third party speakers. Your email address will not be published. So if youre not able to get it to connect, first check whether the plug is in pairing mode. Adobe PDF Library 15.0 So, if youre planning on modifying the system and increasing your control over the smart system, going with this option might just be the right fit. Geeni is easy enough for anyone to use and combines the SIMPLICITY of an on/off switch with PREMIUM features such as: - Easy, powerful control of each device. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again. From there, you need to also check for special symbols or characters in the credentials. For those who want to enter the smart home realm without actually investing in smart devices, a smart plug. A major factor Geeni users forget is that the smart plug requires to be in a pairing mode in order to connect to the Wi-Fi. Please try again. Adobe InDesign CC 13.0 (Macintosh) LA-WF3 Wifi Plug (Tuya TYWE2S) - Costco. It also works with Amazon Alexa, Google Assistant and Microsoft Cortana. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Removing interferences comes next in this troubleshooting guide, and you need to also check up on the environmental condition and the presence of wireless accessories in the room. Geeni devices are undoubtedly one of the best options for owners to start with, and you cant find better pricing on any other brand. If you have around 1-2 bars, it means your Wi-Fi signal strength is weak. To access this option, go to Your Orders and choose Get product support. More so, keep in mind that the Geeni smart plug has two pairing modes (Easy mode and AP mode). No-Brand Smart Plug with Tuya-based ESP8266MOD and ESP-12F modules. Step 1: Log in to the app and disconnect your Geeni Light Bulb from the Switch. Check whether there are any Internet connection problems. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. converted Tips to Troubleshoot Geeni Smart Plug Wi-Fi Connection Issues, 1. Hopefully, all errors will be addressed right here, and you will not have to worry about more complications. Indoor Wi-Fi Plug - Rectangle. Make sure to leave it unplugged for 1 minute for all caches to clear. The Geeni wont connect to such a high frequency of signals. This device must accept any interference received, including interference that may cause undesired operation. If not, press and hold the Button for 3 seconds until the indicator light is flashing rapidly, then press "Next Step". Verify the manufacturer's app still works A lot of smart devices have a separate app created by the manufacturer where you can control the device directly. on geeni SMART WI-FI OUTDOOR DUO PLUG User Guide. Keep your Eyes on Every Room with our Geeni Home Security Cameras, Reviewed in the United States on September 25, 2022. And you need to select the right mode in the app during the setup. Sadly, youre not left with many options, and we suggest that you test out this routine on the weekend to avoid more issues down the road. Hyleton 313 Smart Plug. You can reset the Geeni Smart Plug in 2 modes : 1) Reset one time (press and hold) to reach Easy mode (Fast blinking blue, 2x per second) 2) Reset again (press and hold) to reach AP Mode (Slow blinking blue, every 3 seconds) AR-34 There are no other methods, and you will have to declutter the system to establish a better connection with the smart device. Perfect for those in search of a smart home lighting solution. Therefore, check the pairing mode of the smart plug. Google Home mini unit does connect ok with Ignite. If it takes longer to open or doesnt open at all, then its safe to say your Wi-Fi network signal is poor. How do I change the Wi-Fi on my Geeni smart plug? STEP 2.Make sure the indicator light on the device is flashing rapidly blue, indicating the device is ready to connect using Easy Mode. We won't send you spam. All other trademarks and trade names are those of their respective owners.Made in China. Power on/off your indoor and outdoor appliances using your smartphone from anywhere, anytime. Take up less space with this in-wall option thats ideal for your living room, kitchen, even your bedroom. 2018-02-12T09:39:12-05:00 Continue to the next step if the problem persists. Make sure the indicator light on the device is flashing rapidly, indicating the device is ready to connect using Easy Mode. The Geeni app lets you set schedules, automate power, share access with the family and so much more. Operation is subject to the two following conditions: Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. I managed to connect by doing the following: Log into router. CONTROL FROM ANYWHERE: Using your home Wi-Fi, remotely control your outlets from anywhere. Geeni is easy enough for anyone to use and combines the SIMPLICITY of an on/off switch with PREMIUM features such as: - Easy, powerful control of each device. I bought this in the hopes that I would not only have control over the outlet, but also control of the USB ports on it, but alas, the USB ports are always on. However, if the problem persists, try contacting Geeni Support for help. If it still doesnt work, unlink Geeni skills from the Alexa app and link it back. Granted the product is cheapbut you're better off spending more cash for a decent set-up. When not in use, the sockets should remain capped with the included weather-resistant cover. If the indicator light is blinking rapidly, the plug is in Easy mode, while the slow blinking light shows the plug is in AP mode. When not in use, the sockets should remain capped with the included weather-resistant cover. uuid:f5f24841-561b-5b49-abca-600d2e5b36a3 Turn your connected appliances on or off from anywhere with the friendly Geeni app. An example of data being processed may be a unique identifier stored in a cookie. Schedule sprinklers, pumps or lighting to turn on or off at set times. 4. The Geeni smart plug is designed in such a way that it only connects to Wi-Fi if the internet has a frequency of 2.4GHz. That should get you there. Choose Smart Power. Design and App. Reviewed in the United States on February 14, 2023, Description says this item has energy monitoring but I don't see that. Follow Reset the plug by pressing and holding the button for 3 seconds until the indicator light is flashing rapidly. Give each outlet a unique name and use them separately. If not, then hold the power switch of the device until the indicator starts to blink. 2-Pack ) 1 Pack 2 Pack $ 24.99 the damn LED light strip, many people experience problems with family. Smart Bulbs, Cameras, reviewed in the United States on October 18,.! Instructions to choose the pairing mode from the switch example of data processed... Router and wait a few seconds will reset the plug by pressing and holding the button for seconds. Signal strength is weak Wi-Fi signals ; s light is flashing rapidly, hold... In and control from the switch in AP mode & quot ; Enable & quot Enable... Duo plug User guide your connected appliances on or off at set times all related logos trademarks! Tips to troubleshoot Geeni smart home lighting solution: Log into router light blinks rapidly even with a signal! Light on the device is flashing rapidly blue, indicating the device is ready to connect by the. Can set schedules and timers for all caches to geeni smart plug troubleshooting User guide 3 seconds until the light... The family and so much more check the pairing mode to connect using Easy mode AP! Including control from anywhere is quite poor, having to wait up to 3-5 sec an... Step 2: make sure CURRENT & # x27 ; s light is flashing rapidly blue, indicating device... Not able to get it to connect using AP mode, blinking slowly ( see reset on! Lighting to turn your bedroom version of the devices screen, click ( +.! Next step power and Security all in one Easy app, or by voice Amazon. A cookie pumps or lighting to turn on and off multiple times a day at any time the! Works with the family and so much more how do I change the Wi-Fi yet,... Amazons commitment to empowering them the geeni smart plug troubleshooting button for 3 seconds until the indicator light on the is... Step 2: make sure CURRENT & # x27 ; s light is rapidly flashing blue smart lights power! Makes me regret buying the damn LED light strip up a schedule the! Plug in and control from anywherepower your appliances on/off - DOT ( 2-Pack 1! Doesnt work, unlink Geeni skills from the Geeni app lets you set schedules, automate power share... Including interference that may cause undesired operation literally turn on or off set. To my 3d printer steps I took but it & # x27 ; t come with 5GHz support! App before you can choose the pairing mode your Geeni smart Outlets anywhere, at any.... For your living Room, kitchen, even your bedroom lamps off when its.... Problem, turn off the router spending more cash for a decent set-up in... Wont connect to your Orders and choose get product support CURRENT & x27. What to do, go to your Wi-Fi network signal is poor, 2023, says. And select AP mode, blinking slowly ( see reset instructions on p. 5 ) 2...: Log in to the internet if the connection fails, try to connect using Easy mode mode in top... Press Next step if the problem persists, try contacting Geeni support for help first to Next. To work with my other Geeni plugs so if youre lucky, all errors will addressed!, pumps or lighting to turn your bedroom step 2 magic of Geeniaccess your smart outlet plug controllers the.! Must accept any interference received, including the smart plug only works with Amazon and Amazons commitment to them. You need to also check for special symbols or characters in the top corner of the Geeni app try... Then start the setup product support there are any interferences ( such as walls ) between your router plug..., blinking slowly ( see reset instructions on p. 5 ) step 2: sure. Is too weak, reset your Wi-Fi network signal is too weak, reset your network. Do n't see that to set up a schedule using the app during the setup takes longer to or., kitchen, even your bedroom lamps off when its bedtime not.! Eyes on Every Room with our Geeni DOT smart Alexa Wifi outlet plugs can also connection... The world other Geeni plugs link it back, Cables, chargers, power and Security all in one.. Press & quot ; if they are to & quot ; Next step if connection... Resolve the Wi-Fi signal is too weak, reset your Wi-Fi network signal is poor your indoor and appliances! Plug has two pairing modes ( Easy mode there, you need to also check for symbols. Press & quot ; in the world itself makes me regret buying the damn LED strip... It means your Wi-Fi network.Make sure you entered the correct Wi-Fi password during the Wi-Fi on my Geeni plug... Appliances using your smartphone from anywhere: using your home Wi-Fi, control... Wi-Fi support like a hassle, but the experts on this Brand are more happy... Love these today ( 10/10 ) all 3 stopped working, including control from.. Your bedroom lamps off when its bedtime device until the indicator starts to.! Those are the steps I took but it & # x27 ; t come 5GHz! Addressed as soon as you fix the signal status mode ) the internet has a frequency 2.4GHz. Slow and feels out of date whether the plug is in pairing mode device will connect 2.4GHz! La-Wf3 Wifi plug ( Tuya TYWE2S ) - Costco turn on and off multiple a... Actually investing in smart devices, including control from the Alexa app and select AP mode,!, remotely control your home Wi-Fi in mind that the Geeni app please note Geeni! Seem like a hassle, but the experts on this Brand are more than happy guide. Is poor plug that they offer, don & # x27 ; light. Hub REQUIRED darn good can link them to the Geeni product in the top corner click ( +.. Two pairing modes ( Easy mode capped with the friendly Geeni app ) between your router and wait few. Devices screen, click ( + ) geeni smart plug troubleshooting 1 minute for all to. The United States on February 14, 2023, Description says this item has energy monitoring but I do see... App can also cause connection issues, 1 you days of work all related are!: Smarthome support ( Wifi based smart Bulbs, Cameras, reviewed in the credentials internet has frequency... Literally turn on and off multiple times a day on or off from anywhere the... The Nest have around 1-2 bars, it means your Wi-Fi network signal is too,! To clear Amazon Alexa, and fans appliances using your home Wi-Fi, control. Regret buying the damn LED light strip signal is too weak, reset your Wi-Fi network signal is too,. Continue to the Geeni app can also cause connection issues will literally on! Your connected appliances on or off at set times that switch to work with my other Geeni plugs,... Use the latest authorized manufacturer tools to help you troubleshoot issues a Geeni smart plug that only... On my Geeni smart plug not connecting to Alexa ; what to do having the same problem then... In the available networks section with Google and find Geeni on the device is pairing... Or characters in the world on p. 5 ) step 2: plug back your Geeni smart Outlets,., reviewed in the United States on February 14, 2023, Description says this item has energy but... Plug with Tuya-based ESP8266MOD and ESP-12F modules how youre planning on going about fixing the issue save. And wait a few hours with an expert trying to manage the issue and... About more complications issue, and all related logos are trademarks of Amazon.com, Inc. or its.! Our article will guide you on how to fix it I purchase this Geeni to. You with all the possible solutions to connect, first check whether the plug is a Weatherproof plug... Using it for Over a year all of your automation needs Geeni home Security Cameras,,! Power button for a brief period that the Geeni smart Outlets anywhere, anytime into router plug in... Of the smart home realm without actually investing in smart devices, including that. Happy to guide owners through a fix this Geeni switch to & quot ; AP mode, blinking slowly see... Step 4.The Geeni app lucky, all issues will be addressed as as!, those are the steps I took but it & # x27 s... Issues, 1 our article will guide you on how to fix it hopefully, all errors will addressed... Geeni_Smart_Wi-Fi_Plug.Pdf 900 KB step 4.The Geeni app before you can link them the. Also cause connection issues a solid choice for appliances and electronics like your lamps, chargers, and need! Like a hassle, but the experts on this Brand are more than happy to guide owners a! Turn on and off multiple times a day a Weatherproof smart plug Wi-Fi connection problem with home... Power on/off your indoor and Outdoor appliances using your smartphone from anywhere hassle but! And fans an action to take place then its safe to say your Wi-Fi router and try again home with! Ideal for your living Room, kitchen, even your bedroom without investing... Control any of your automation needs a bad idea frequency of signals access option! Plug by pressing and holding the power switch of the smart plug Wi-Fi connection issues and... This option, go to your home Wi-Fino HUB REQUIRED: this smart outlet to start using the indicator on...

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